Navigating the Delicate Terrain of Massage Therapy and Sexual Assault

A woman holding the sexual assault ribbon up.

Massage therapy is intended as a rejuvenating experience, providing relief from physical and mental strains. Yet, this peaceful escape can be clouded by incidents of sexual misconduct. Despite regulations to shield clients, such transgressions occur. Victims of sexual misconduct by massage therapists have legal pathways to seek justice. This blog post delves into the nuances of sexual assault within massage treatments and informs on actionable steps for legal redress.

The bond between therapist and client is built on a foundation of trust, and so too is the understanding that professional boundaries are never to be crossed. Whether instances of sexual misconduct have occurred in small private practices or large franchise locations, it is imperative to address these actions and know how to report sexual assault.

Understanding Sexual Misconduct in Massage Therapy

Sexual misconduct in massage therapy encompasses a range of behaviors, all of which betray the therapist-patient relationship. It can manifest as unwanted physical contact, suggestive comments, or any other actions that sexualize a non-sexual healing practice. Each incident strikes at the core of what should be a strictly therapeutic interaction.

Florida law, in particular, offers clear guidelines and regulations for the conduct expected from massage therapists. Genital contact by massage therapists is prohibited, regardless of consent, because it falls well outside the scope of massage therapy ethical standards. Additionally, contact with other potentially sensitive areas, such as the upper thighs or buttocks, must be approached with professionalism and care, and only with express consent.

The discussions around sexual misconduct in massage therapy reflect real experiences, some of which are distressing. Investigations, such as the Sexual Assaults At Massage Envy reports by Buzzfeed News, illustrate numerous complaints and allegations within the industry. While the unveiling of such reports has led to policy changes regarding reporting sexual assault by massage therapists across large franchises like Massage Envy, challenges remain in mandating and enforcing adequate reporting and responsiveness to such incidents.

More specifically, Buzzfeed News found that more than 200 people have filed sexual assault lawsuits, police reports, and state board complaints against Massage Envy spas, their employees, and the national company. Many say their claims were mishandled or ignored by employees and owners of individual Massage Envy spas, and by the national company itself.

There are more cases where people report abuse by massage therapists to police, but no arrest is made. Sometimes, a settlement is offered before a suit is filed, leaving no public record. Statistically, most victims of sexual assault do not report at all. Even Massage Envy’s own orientation manual, discussing client satisfaction in general, has warned new employees that “Only 4% of upset customers will tell you when there is a problem.”

In most states, massage facilities have no legal obligation to report sexual assault claims made on their premises. Still, leaders in the field say massage providers should recognize their inherent duty to address the issue as fully and as expeditiously as possible. The American Massage Therapy Association says it “strongly believes that any massage therapist who steps over the line to inappropriate touch should face the legal consequences.” The association stressed that victims should determine how to proceed but encouraged “anyone who feels there may be inappropriate behavior to call the local police immediately.”

Even if employees aren’t sure whether a client has been the victim of a crime, they should encourage the person to file formal charges with law enforcement or state regulatory boards, massage experts say. Victims’ rights advocates said facilities should prominently display their reporting policies and hire specially trained, independent consultants if criminal allegations arise.

Massage Envy Franchising doesn’t require its spas to take any of those steps. Except in the few places where local laws might demand it, the company does not compel its franchisees to notify law enforcement or to hire qualified investigators to help determine what happened. This holds true regardless of the seriousness of the allegation.

While Massage Envy has received attention regarding incidents of sexual misconduct, it’s crucial to recognize that similar issues can arise in any massage facility. Vigilance is key, no matter where you seek massage services, to ensure your safety and well-being.

Recognizing Red Flags in Massage Therapy Settings

Self-protection hinges on being aware of potential warning signs. Be cautious if a therapist pays undue attention to areas not usually involved in therapeutic massage, disregards your boundaries or comfort, or makes inappropriate comments. These are red flags indicating that professional limits may be at risk of being breached.

Informed consent is not just a legal requirement; it’s a cornerstone of ethical practice. A therapist’s failure to obtain clear consent before initiating contact or treatment is a red flag that should not be ignored. Recognizing this helps to empower clients to voice their concerns during their sessions.

When seeking massage therapy services, safety should always be your top priority. Start by researching licensed and reputable therapists or clinics with positive reviews and transparent practices. Before your session, clearly communicate your comfort levels and boundaries with your therapist. It’s also advisable to ask about their techniques and what parts of the body they will focus on during the session. Be sure to stay attuned to your feelings of comfort and safety throughout your appointment, and don’t hesitate to speak up or end the session if something doesn’t feel right. Remember, a legitimate therapist will always respect your boundaries and consent.


The Aftermath of Assault

Confronting the assault begins with immediate actions such as seeking medical attention, seeking emotional support from professionals, friends, and family, and reporting the assault to law enforcement. The psychological effects can be profound, from anxiety and depression to post-traumatic stress disorder, making support a necessity. For a more detailed overview of reporting sexual assault or misconduct, check out Lipinski Law’s blog How to Report Sexual Assault: Everything You Need to Know.

Counseling and therapeutic options exist for survivors to aid in their journey to recovery. Therapists trained in trauma can provide a nurturing path back to a sense of normalcy, helping survivors process their experiences and move forward.

Legal Recourse and Reporting for Sexual Assault Survivors

Those who experience sexual assault or other sexual misconduct have multiple options to pursue justice. Reports can be filed to the appropriate regulatory boards. For Florida residents, this means reaching out to the Florida Board of Massage Therapy, which upholds the standards of practice. Additionally, engaging with a sexual assault attorney can provide guidance through the intricacies of both the criminal justice system and potential civil avenues pertinent to these cases.

Making Changes: Prevention and Education

Effective change within the massage therapy industry is deeply connected to both prevention and education on safe massage practices. Therapists are obliged to uphold the highest standards of professionalism, and this starts with thorough training on ethical boundaries, informed consent, and responsive communication. Continuing education on these topics ensures that therapists stay aware of the ethical considerations and respect due to their clients.

Clients must also be fully informed of their rights when they step into a massage therapy room. They should understand what constitutes appropriate treatment and feel empowered to express their comfort levels at every stage. Educating clients on what to expect during a session, and ensuring they know that their consent can be withdrawn at any moment, are key elements of a respectful environment.

Furthermore, this two-way education can be reinforced through clear and accessible reporting processes. Both therapists and clients should be aware of the proper channels to report any misconduct. While advancements in safeguarding these environments have occurred, there is an ongoing need to further these educational efforts. Encouraging this culture of respect and safety not only benefits individual clients and therapists, but also enhances the overall integrity of the massage therapy profession.

Resources and Support

There are many organizations and resources available to survivors, including crisis hotlines, counseling services, and support groups. The National Sexual Assault Hotline (800-656-HOPE) is a free and confidential service that provides crisis support and referrals to local resources.  There are also amazing local resources.  For example, Palm Beach County Victim Services helps survivors obtain access to free therapy from professionals, among other resources. Palm Beach County Victim Services provides a list of local, state, and national websites to support victim.

If you have been affected by sexual misconduct during a massage therapy session, it’s critical to know that you are not alone and there are dedicated professionals ready to support you. The team at Lipinski Law understands the sensitivity and complexity of these situations. We are committed to providing compassionate and effective legal assistance to help you navigate your options and seek the justice you deserve. We encourage survivors to reach out to Lipinski Law to speak with a Sexual Assault attorney who can offer guidance and advocacy to help you understand how to report sexual assault.

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